Customer Service

Tynt now has a discussion forum powered by Get Satisfaction to: Answer, Share, Solve and Talk about Tynt. We think this addition will allow us to better support our amazing beta testers and open up some great discussions.

Here’s the link: http://getsatisfaction.com/tynt.

Have fun!

How to get the most from the Tynt Beta

Firstly to all Tynt Beta testers we send out a big “thank you” for helping us develop and evolve Tynt for you!

We work hard at Tynt to develop our product to be a user driven experience.  There’s many ways to use Tynt and a broad range of different ages and lifestyles creating Tynts with our beta.  We’d like to share with you some of the popular ways of Tynting on the web:

1) Jokes and fun
Oh, yes people, Tynt can be some seriously fun stuff! The more imaginative you are, the funnier things can get. People often share Internet jokes with Tynt, and more importantly make jokes using Tynt with the web as a canvas! People have also mentioned that it’s nice to be able to share silly fun things with “privacy” and to certain friends.

We see a lot of amazing speech bubble jokes, and imaginative use of our Stickers. There’s really no limit to all the laughs that Tynt can offer. Oh and I really enjoy seeing Tynt used for laughs, so if you got “a good one” I’d love to check it out! I’m ian[at]tynt[dot]com.

2) Sharing discussions of web sites and stories
One of the most popular ways of using Tynt has been to have conversations about something on a website. We’ve heard everything from shopping and celebrity gossip, to article discussions and stock evaluations between friends and co-workers. At Tynt we all use the Notes and Speech tools multiple times a day to keep each other informed of web happenings!

3) Research and marking websites
Tynt’s a great way to store websites for researching something. With the use of Notes your thoughts can be put into context right on the website. It’s also nice to have something for jogging the ‘ol memory for later reference and scanning!

You can also go back to any prior Tynt you had made and share or re-share it with someone! Tynt offers friends, classmates and colleagues a lot more than just bookmarks when following your cookie crumb trail!

4) Tell us what you want!
Remember Tynt is still in beta. That means the future of our product relies on the beta testers to tell us what they want.

The most important of my job is to listen to users. Although I can’t promise everything that people request will get developed, I can and will promise that each and every one of you will be heard.

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Well I hope some of this is useful, thanks again for your interest and happy Tynting!

BBQ at Blair’s

Diep and Blair hosted a BBQ in their nice new home in the Scarboro area with a decent showing of Tynt crew.

The hamburger spread was killer! Nearly everything you could imagine was available, especially for those “custom” burger touches like: sautéed mushrooms, cooked AND raw onions, mayonnaise, pineapple slices, etc. Diep made a lovely salad (and home made dressing). Simply delicious.

Oh, and on a trivial observation note, I never realized that 3 of our (Caucasian) developers had Asian counterparts. So take these “Asian partners”, add some cousins from Diep’s family, Mike Wong (our Prod Mgr) and myself, suddenly the ratio of Asians being a minority was in serious question. A less informed guest may have expected fried rice and spring rolls… With a Technology hardware or distribution company an Asian stereotype would surprise no one, but a 2.0 Internet Start Up BBQ, really? I love it.

Flock Crop: Happy B-Day Canada, Calgary Stampede and updates!

Hi hi Tynters!

So Canada’s another year older and so is Tynt (well, we’re a year old anyway), hoo rah.

Since Tynt has both U.S. and Canada ties, it may be worth mentioning something about our friends in Calgary. Starting this week is the infamous Calgary Stampede, and for your info, it’s kind of a big deal. Really, it’s an excuse for a good portion of the white collar community (typically marketing and sales) to slack off and drink for 10 days, and for a good portion of the (partying) city to be 1/2 cut by noon. No really, I’m serious! I suppose a fair amount of networking and schmoozing also happens during this time, along with waking up with a ridiculous hang overs. Plus there’s invasions of tourists and carnies (Ian shivers) carnies… Well, maybe some of us will get invited to a stamped party then crawl into work to tell about it? Or are we all passed that point? Hmm, well I’ll be sure to keep you posted. Luckily we’re not really white collar here at Tynt (our CEO came to work today in shorts and a golf tee, and looks like he rode his bike in). And we’re also not really of the “schmoozing” culture variety. However, our bocce ball lunches are border line legendary, and really another story… So if you’re planning a trip to Calgary, we’d love to see your pictures in ‘ol cow town, and perhaps even some cow-Tynts?

WordPress Blog:
- New tynt weblog on wordpress! We’re trying out this for now, that painlessly let us add some fancy new features. (That’s NOT an official wordpress plug btw.)
- New meebo me chat! You can say “hi” any time you like from typing in the tynt chat box! All of our old IM accounts are still active, this is just another way to reach us!
- Also new are: RSS link, Search, Blog Calendar and personalized authoring.

Well that’s all for now folks. Have fun!